Dan Lawrie Insurance Brokers Ltd. Achieves
Gold Standard Broker Certification
Toronto, ON - Cookson Walker Consulting and Risk Management Standards Inc. are pleased to announce that Dan Lawrie Insurance Brokers Ltd. of Hamilton, Ontario has achieved Gold Standard Broker status.
Dan Lawrie Insurance Brokers Ltd. joins three other Canadian brokerages that attained Gold Standard Broker status in 2008.
Gold Standard Brokers meet rigorous international guidelines for best practices in all aspects of broker management. The process to become a Gold Standard Broker requires a scored third party operations audit of the following components of a broker’s office:
- Human Resources
- Information Technology
- Finance
- Customer Service
- Organization Capacity
- Producer/CSR Activity
Brokers who achieve a score of 90% or better on their overall weighted audit are awarded Gold Standard Broker certification as a sign of their outstanding operations integrity. In order to maintain Gold Standard Broker status, a brokerage must continue to achieve a 90% or better score during review audits conducted every two years. “The audit process assists in planning and organizing a broker’s operations. In addition, we think the achievement of Gold Standard Broker certification sends a signal of quality and trust to a broker’s clients and suppliers,” says Eric Walker, Managing Audit Principal of Risk Management Standards.
Cookson Walker Consulting and Risk Management Standards Inc. wish to congratulate Dan Lawrie Insurance Brokers Ltd. on their achievement.
Risk Management Standards Inc. (RMS) is a specialist in brokerage risk management consulting and operations auditing. In addition to the Gold Standard Broker program, RMS offers training programs and consulting advice to help brokerages achieve a high standard of operations and improve errors & omissions avoidance.