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Thank You To Our Clients!
Reader Choice
Thank you to our clients
We don’t say it often enough, and
we want you to know that we appreciate your
business. Your loyalty to our company and your faith
in our service is what has made us the fastest
growing insurance firm in Southern Ontario. In fact,
we’re now
ranked in the top 5% of insurance brokerages in
Canada. We respect
the confidence you’ve placed in us and want you to
know that we will continue to work diligently on
your insurance matters in the years ahead and do
everything possible to continue to earn your trust
and confidence.
Our mission continues to be:
“To provide you
with the best professional advice, quality coverages,
personalized service and competitive prices
available in today’s marketplace.”
Claims Service . . . What Our
Clients Say
When you have a loss and it’s
covered by an insurance policy, you want fast action
by your insurance company and you want courteous
treatment and a feeling that someone cares about
your situation. As a matter of fact,
that’s exactly what
you deserve! Think
of your insurance as a promise that the best of
personal service will be there when you need it
most. We
believe that promise is our most important
obligation. That’s
why we demand claim service excellence from the
insurance companies we do business with on your
behalf. In our most recent
Claims Service
Survey here’s what our clients said:
98.0%
said our service was
COURTEOUS,
97.6%
said our service was
PROMPT,
96.1%
said our claims
settlement met or exceeded their expectations.
Here are some specific comments:
“Excellent service by everyone at
Dan Lawrie Insurance Brokers Ltd. concerning my
claim. Thank you.” Peter & Billie Yakiwchuk.
“Dan Lawrie Insurance provided
excellent service with my claim. Looking forward to
your continued support in 2004.” Andrew Bennett
“We appreciate your
professionalism as well as your compassion during a
difficult time; a rare product indeed in our present
dog eat dog world.” Cynthia Baker.
“I was extremely satisfied with
the service I received from Dan Lawrie Insurance
Brokers Ltd. on my claim. Thank you very much.” John
Duguid, Balquhain Limited.
“It’s never pleasant to have a
claim, but when it is handled promptly and
efficiently as Dan Lawrie Insurance handled it, it
takes the sting out of it. Thank you.” Barrie
Boatman.
“Claim was handled swiftly and
promptly. Couldn’t have been handled better. Thank
you.” Clayton Markwell.
What You Think Of Us . . .
Comments From Satisfied Clients
“We have had the pleasure of
working with Dan Lawrie Insurance Brokers Ltd. since
1999 and since then you have consistently provided
us with a high level of service and fair pricing. We
have strongly recommended Dan Lawrie Insurance to
others who have asked if I could recommend anyone in
the Group Insurance sector, and they to have had
wonderful results. We feel an insurance consultant
must be trustworthy, good listeners, caring and most
of all have a high level of integrity. Dan Lawrie
Insurance Brokers Ltd. is all of the above.”
– Sylvia Brenton – Partners Machine Shop.
“For the past 5 years, we have
had the pleasure of Dan Lawrie Insurance Brokers
Ltd. managing our Group Benefits plan. They have
provided us with an extremely high level of service
and advice and competitive pricing on our group
plan. We consider Dan Lawrie Insurance extremely
professional and knowledgeable consultants and they
have always addressed our concerns and inquiries in
a timely fashion. We strongly recommend Dan Lawrie
Insurance to any organization for consulting,
financial services or group benefit plans.”
– Debra McDonald, Controller – Gascho Trucking Inc.
“The business relationship our
company has with your company extends beyond the
normal. Your staff are very personable and also
knowledgeable about any inquiries we make to them.
Your staff always return calls promptly, research
our requests, and bring to our attention updated
information to help us in making more informed
decisions for our business needs. This kind of
relationship is beyond the average expected customer
service. I
highly recommend your company, your staff and your
service to any business owner or person looking for
someone with their best interest at heart.”
– Kay J. Hopkins –
Magic Carpet & Rug Cleaning.
“I would like to take this
opportunity to
thank you for all of
the guidance and advice
Dan Lawrie Insurance has
provided Strub Brothers Ltd. over the last ten
years. Your understanding of the risk associated
with the food processing industry has aided us in
making beneficial decisions on the most cost
effective insurance coverage for our organization.”
– Dan Carli, CMA - Controller – Strub Brothers Ltd.
“Your commitment to providing a
high level of service and competitive costing on our
benefit program is valued,
as is your willingness to
undertake research to obtain answers to the many
queries I present you with. In view of this, and
based on the work that you have done for us, I would
be happy to serve as a reference for you, and would
not hesitate in recommending you as a broker or
consultant.”
– Shirley Greenwood, General Manager – Air Canada
Pilots Association.
“It’s nice to know that some
companies are different .
While other insurance brokers talk about
personalized service, few seem to deliver it. From
impersonal automated telephone answering services,
to not ‘quoting’ over the phone, to long waits for
responses, etc…, they just don’t get it. Your
personable, professional staff, 24 hour claims
service, fast and helpful responses and high service
standards all add up to a real value for us.
– Craig Kowalchuk – Water St. Cooker Restaurant.
We thank YOU for your continued
confidence . . .
Your satisfaction means everything to us!
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